“If you want to Improve your communication & problem-solving capabilities, you should start by working on your communication skills. If you have an issue with a colleague or client, ask questions and get feedback. If you get a dismissal from a sales prospect, don’t let that decision maker escape without telling you the reason why they decided not to hire you. Further, try to talk them out of their decision if you can and turn it around. There have been times when something happened that didn’t seem fair or clear to me until I asked for and got clarification; it’s difficult to guess what happened. Ask the one who made the decision instead.
For example, once I didn’t understand why I wasn’t considered for a professional opportunity. Another time, a client was upset about something that wasn’t clear-cut. I dug deeper and got feedback from both of the parties involved instead of merely guessing and the reasons they gave were not what I’d imagined on my own. On another occasion, a pitch of mine was rejected, but when I asked for more information, I was able to turn it around and get the deal. Once you have the answers, you can adjust and make changes moving forward. I’ve done this many times: I’ve flipped situations to my favor and broken relationships towards repair.
Then, work on your problem-solving skills: visualize and clarify outcomes and then make plans and track your progress. When thinking about an issue, focus on the solution instead of the problem. The problem is the negative; the solution is the positive. This can be challenging, I know, because our instinct is to dwell on the problem. But as a fempreneur, you fix things: the solution is your BFF, and the problem your frenemy—remember that.
It can also be helpful to ask yourself why questions? Why is this happening? Why did this break? Why was another company chosen? Why don’t I live next door to Bradley Cooper (JK)? Simplify the issue, and don’t overly complicate the solution.
Lastly, brainstorm about as many possible fixes as you can before choosing one. The easiest fix is typically not the best, so resist the urge to cheat by grabbing a quick solution. Pretend this is a test and your mentor is watching you like a hawk! Be accountable to the best, because you are at that level now!”
Did you enjoy this excerpt from my book? Read more: Read more in my book “Launch Your Inner Entrepreneur” (McGraw Hill, 2021):*
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