What are some creative ways to measure the impact of soft skill training on individual and team performance?

These days, training is often recorded which makes it easy to review to seek any areas that might need reworking, tweaking or assessment. You can provide the material to a supervisor and ask for their interpretation as to the effectiveness.

Or you could do the traditional surveys or questionnaires to see how audiences reacted. You can also email participants in a timely manner to find out what their takeaway was from the training. A twist on this could be to send a question to participants asking them what they would do differently if they were in charge of this learning experience.

Another possible way to do this is to ask a couple of the participants to convey to the audience what they learned from the experience. You will be surprised what people will say.