Chew gum to calm your nerves. By chewing gum, you are basically tricking your brain into thinking you are comfortable.
Is someone genuinely enjoying talking to you, or is she searching for an excuse to leave? To find out, just look at her feet. If they're pointed toward you, the person is probably genuinely engaged. If they're pointed away, her mind is probably elsewhere.
Make a great last impression. People are more likely to recall their first and last memories of a person or event.
Use “see one, do one, teach one” to master new skills.
Warm your hands for better first impressions.
Charisma isn't a mysterious gift. All you need to do to be more charming is ask more questions. More questions make you more likeable.
Place a mirror on the counter behind you. Customers who approach you in a rage will have to look in the mirror behind you in this way, which dramatically reduces the likelihood that they will act unreasonably.
Mimic people's body language to get them to like you
Use nouns instead of verbs to get people to change their behavior.
Choices give the illusion of control.
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